Privacy Policy
Last updated: January 1, 2026
Our approach to privacy
Radience is built for schools. We take privacy seriously and design our platform to support responsible use in educational environments.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or when Radience is used through a school or school-run program.
If you do not agree with this policy, please do not use our website or services.
Information we collect
Information you provide
Depending on how Radience is accessed, we may collect limited personal information, such as:
- Name and contact information
- Email address
- Account credentials (for authorized users)
- School or organization affiliation
- Information submitted through forms or support requests
Radience is licensed to schools. Student access and accounts are managed through participating schools.
Usage and technical information
We may collect basic technical and usage information to operate and improve the service, including:
- IP address
- Browser and device type
- Pages visited and time spent
- General usage patterns
This information is used for system reliability, security, and performance—not for advertising to students.
How we use information
We use collected information to:
- Provide and operate the Radience platform
- Support schools, educators, and authorized users
- Improve system performance and reliability
- Monitor usage and detect technical issues
- Communicate important updates or support responses
We do not sell personal data.
Information sharing
We may share information only in limited, appropriate situations, including:
- Service providers that help us operate the platform
- Legal or compliance requirements, when required by law
- Business transitions, such as a merger or acquisition
Any partners or service providers are required to protect information in accordance with this policy.
Student data and children’s privacy
Radience is designed for school use.
Student data is accessed through participating schools and handled in accordance with applicable student privacy laws, including FERPA and COPPA where applicable.
We do not knowingly collect personal information directly from children outside of a school-authorized context. Schools control student access and usage as part of adoption.
Data security
We use reasonable administrative, technical, and organizational safeguards to protect information.
No system is perfectly secure, but we design Radience with security and school environments in mind.
Your rights
Depending on your location and role (school, educator, user), you may have rights related to access, correction, or deletion of personal information.
Schools may contact us directly regarding student data requests as part of their data agreements.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy, please contact us through the contact page on our website.